CAPS has moved to the new Student Health and Counseling Center!
Please check in at the second floor reception desk for all CAPS appointments and questions. 

 
 Call the CAPS front desk at 951-827-5531, option 2 for your in-person and virtual scheduling needs.

Counseling & Psychological Services

(951) UCR-Talk

CAPS Cares.  We have compiled resources to support you in crisis, finding specialty care, looking for some self-help and Making connections.

Start with the UCR CAPS CARE PACKAGE:  A listing of resources, information, activities, tools, etc. that may be helpful during the self-quarantine/distance learning environment as we all manage the Covid-19 pandemic.

UCR CAPS CARE PACKAGE

For students living on campus who have tested positive for COVID-19 or been exposed to the virus, the Getting Healthy. Keeping Safe brochure provides helpful information and resources for your time in quarantine/isolation.

Student in Crisis?

For a quick guide on supporting students in crisis consult the Red Folder. If this is a life-threatening emergency, call 9-1-1 or go to your nearest hospital emergency room.

Red Folder

Crisis Resources
  • Crisis Hotlines/Chat Support

    988 Suicide & Crisis Lifeline (formerly the National Suicide and Crisis Lifeline): Call or Text 988
    Confidential and free hotline for people thinking about suicide or experiencing a crisis.

    • Call 24/7: 988 or (800) 273-TALK (8255) or (877) 727-4747
    • TTY: (800) 799-4TTY (4889)
    • Chat online

    Crisis Text Line: Text HOME to 741741
    Crisis Text Line is free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis. With over 54 million messages processed to date, we’re growing quickly, but so is the need. 

    Inland Southern California Crisis Helpline: Call 951-686-HELP (4357)
    The Inland SoCal Crisis Helpline is the regional 24/7 crisis and suicide hotline for Inland Southern California. It is free and confidential and you may remain anonymous. Trained counselors are available to provide support and resources to best help you. Bilingual counselors are available.

    Trans Lifeline: Call 1-877-565-8860
    The Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

    *As of January 1st, 2024, Trans Lifeline’s hotline operating hours are:
    Monday through Friday: 10 AM – 6 PM (Pacific)

    The Trevor Project: Call 1-866-488-7386
    A 24/7 confidential and secure resource that provides live help for LGBTQ youth with a trained specialist, by phone, text, and chat.

    • Trevor Lifeline: 1-866-488-7386
    • Trevor Chat: Available through website and https://www.thetrevorproject.org/get-help-now/
    • Trevor Text: Text START to 678678 
    • Trevor Space: A social networking site for LGBTQ youth under 25 and their friends and allies.
    • Trevor Resources : A place where LGBTQ youth and allies can find answers to FAQs and explore resources related to sexual orientation, gender identity and more!

    2-1-1: Call 211
    Confidential and free service that helps people across North America find local resources they need (e.g. disaster assistance, food, housing, crisis and emergency, assault, human trafficking, jobs, reentry, and veterans).

  • Distressed Student Tools
    How to Help a Distressed Student

    When you are concerned about a distressed student, start with The Red Folder. It shows you the best ways to respond and help.

    Use The Red Folder to see:

    • The UCR response protocol for helping a distressed student
    • A brief guide into recognizing signs of distress
    • Contact information for the Critical Student Incident Team
    • A quick guide of essential UCR and community mental health resources

    For more in depth information, This guide outlines important information about mental health and will help you examine the role you play in providing a supportive academic environment which includes assisting students who may be in distress. We encourage you to review this valuable resource and refer back to it when you find yourself in challenging situations.

  • Suicide Prevention
    Suicide Prevention

    988 Suicide & Crisis Lifeline (formerly the National Suicide and Crisis Lifeline)
    Call 24/7: 988 or (800) 273-TALK (8255) or (877) 727-4747
    TTY: (800) 799-4TTY (4889)
    Chat online
    24/7 Confidential and free hotline for people thinking about suicide or experiencing a crisis.

    Crisis Text Line
    Crisis Text Line is free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis. With over 54 million messages processed to date, we’re growing quickly, but so is the need. 

    Inland Southern California Crisis Helpline
    Call 951-686-HELP (4357)

    The Inland SoCal Crisis Helpline is the regional 24/7 crisis and suicide hotline for Inland Southern California. It is free and confidential and you may remain anonymous. Trained counselors are available to provide support and resources to best help you. Bilingual counselors are available.

    American Association of Suicidology
    Resources and information about suicide prevention and suicide survivors.

    American Foundation of Suicide Prevention
    Resources and information about suicide prevention and suicide survivors.
     

    Suicide Hotlines For Every Country

    There’s nothing to lose. Calling a suicide hotline is a great way to vent and get sound advice on how to deal with your problems. If you want to help yourself or someone else, this is a great place to start. Below is an extensive list of countries and their relevant suicide hotline telephone numbers. Please choose your country and call the appropriate number. To add a hotline, click HERE.

    International Suicide hotlines:

    Application

National and Local Community Resources
  • Local Inpatient/Outpatient Urgent and Community Referrals

    Western Riverside 24/7 Mental Health Urgent Care
    9990 County Farm Rd, Bldg 2, Riverside, CA 92503   
    (951) 509-2499
    https://up2riverside.org/mental-health-urgent-care-centers/

    • 24/7 Mental Health Urgent Care
    • 18+ voluntarily seeking assistance in a crisis situation. Must be ambulatory. 100% voluntary, individuals can self-admit, no requirements to meet for admission.
    • Length of stay: not to exceed 23 hours. Average length of stay: 15 hours. • Guests may receive visitors, have access to a cell phone
    • They will see anyone [SI, psychosis, mania, substance use/ abuse etc]. Exceptions are harm to others/ violent.
    • Do not need to be a resident of Riverside County. No insurance requirement. The Country will bill Medi-Cal or insurance or if indigent the individual will receive a bill but the person simply has to state they cannot pay and the RCSU will write it off.
    • Guests initially meet with a “peer counselor,” then a licensed therapist for mental health/ risk assessment. There is also a Nurse on staff who does a physical work up [toxicology screen, pregnancy test etc.]. The guests have access to a Nurse Practitioner via tele-therapy for medication management – will prescribed meds for up to 30 days, no refills.
    • If needed, staff will facilitate transfer to higher level of care/ locked facility. Less than 2% of people are ever transferred to a locked unit. • Up to 12 “beds,” max of 14. They do get full, call ahead.

    Perris 24/7 Mental Health Urgent Care 
    85 Ramona Expressway Suites 1-3, Perris, CA 92571   
    (951) 349-4195
    https://up2riverside.org/mental-health-urgent-care-centers/

    • Same services as the Western Riverside CSU/MHUC but they accept teens 13 and older.

    Riverside Desert 24/7 Mental Health Urgent Care in Palm Springs
    2500 N. Palm Canyon Dr., Suites A1-A4, Palm Springs, CA 92262
    (442) 268-7000
    https://up2riverside.org/mental-health-urgent-care-centers/

    • Same as the Western Riverside CSU/MHUC but they accept teens 13 and older.

    Riverside County - Adult Mental Health Clinics
    769 Blaine Street, Suite B, Riverside, CA 92507 (More locations)

    • Provide services to adult individuals suffering from severe and persistent mental health problems.
    • These services include crisis intervention, psychiatric assessments, recovery management, medication services, case management, and dual-diagnosis treatment.
    • An Urgent Care Program provides crisis resolution and problem solving.
    • Peer-to-peer recovery services are provided through the clinics and through a contracted Peer Support and Resource Centers.
    • Outreach to homeless mentally ill individuals, housing assistance and intensive 24 hours a day, seven days a week case management are also available through the Full-Service Partnership (FSPs) Programs

    Riverside Area Rape Crisis center
    1845 Chicago Avenue, Suite A, Riverside, CA 92507
    24/7 Hotline & Advocacy: (951) 686-7273
    Contact Email: info@rarcc.org

    Transitional Age Youth (TAY) Programs in Riverside County
    Stepping Stones (a TAY Drop-In Program)
    1820 University Ave, Riverside, CA 92507
    (951) 955-9800

  • Riverside County Department of Public Social Services

    24 Hour Child Abuse Hotline: 800.442.4918
    Outside the Riverside area call: Child Help National Child Abuse Hotline at 1-800-422-4453
    24 Hour Adult Protective Services Hotline: 800.491.7123
    24 Hour Fraud Hotline: 800.344.8477
    Kinship & Youth Warmline: 800.303.0001  
    CalWORKs
    Child Adolescent Health
    Child Support (Establish an Order)
    California Children’s Services
    Child Health and Disability Prevention
    Childhood Lead Poisoning Prevention Program
    Department of Child Support Services
    California HIV/AIDS Service Referrals
    (800) 367-2437, Monday-Friday 8am-5pm
    HIV/AIDS Nightline Crisis Line
    Call 24/7 for confidential emotional support: (415) 434-2437 or 1 (800) 628-9240 Nationwide

Gender Identity Care & Support
Undergraduate Resources
  • Academic Resource Center

    The ARC offers a wide variety of programs and services to support students in being successful here at UC Riverside. You are invited to take advantage of their academic support programs like tutoring, Supplemental Instruction, writing support and Early Assist, to get ahead in your classes.

  • Basic Needs

    UC Riverside’s Basic Needs Department is a place where students can connect with essential resources that make college life easier. If you are experiencing basic needs challenges, such as food insecurity, housing displacement/homelessness, or financial crisis, we encourage you to reach out to us for assistance.

  • Peer Warm Lines

    The Peer-Run Warm Line – which began operation in 2014 – is a non-emergency resource for anyone in California seeking mental and emotional support. They provide assistance via phone and web chat on a nondiscriminatory basis to anyone in need. Call or Text (855) 845-7415 to speak to a counselor.

  • Radio Show and Podcast– Let’s Get Psyched!

    Let's Get Psyched is a Podcast! Tune in for discussions on all things mental health! Sundays at 9 p.m. and Wednesdays at 8:30 a.m. on KUCR 88.3 FM, Apple Podcasts, Spotify, and Podbean.
    Hosts:

    • Dr. Eyrn Parks, PhD — UCR Counseling and Psychological Services (CAPS) Psychologist
    • Dr. Toshia Yamaguchi, MD — UCR School of Medicine's Child & Adolescent Psychiatrist
    • Dr. Alan Atkins, MD — Adolescent Psychiatry Fellow 
    • Dr. Yasmine Dakhama, MD — Psychiatry Resident at UCR 

    Let's Get Psyched is produced by Elliot Fong in the studios of KUCR 88.3FM, on the campus of University of California, Riverside. Production assistants: Megan Aguilera and River Evans. Logo: Nathan Rogers, MD.

  • Social Support Resources

    Join one of over 350 student organizations and get involved in your UCR community. Organizations include academic, arts, social action and advocacy, recreation, public service organizations, and more!

    Join Active Minds— a student led, nationally recognized organization with over 400 campus chapters and the largest voice for young adult mental health advocacy across the country. Connect with other UCR students dealing with the same pressures we all have: relationships, body image issues, adjusting to college life, family pressures, and mental health struggles. They provide guest speakers, information tables, and outreach programs to help peers manage their mental health and find help when needed.

    Join the National Alliance on Mental Illness (NAMI)— a student-led UCR chapter dedicated to breaking the stigma that is associated with mental illness and advocating for improving the lives of those who have suffered or are currently suffering from mental health issues specifically in the Inland Empire and the UCR community. Follow NAMI on Instagram @nami_ucr.

  • Student Health Services

    UC Riverside Student Health Services (SHS) provides a range of health care and services to currently enrolled undergraduate and graduate students, including primary care, women's health, pharmacy, x-ray and lab services. SHS has moved to the NEW Student Health and Counseling Center building next to Lot 21. Please come in, call (951) 827-3031, or visit the patient portal to schedule an appointment.

  • The Well’s Active Minds Program

    Join Active Minds— a student led, nationally recognized organization with over 400 campus chapters and the largest voice for young adult mental health advocacy across the country. Connect with other UCR students dealing with the same pressures we all have: relationships, body image issues, adjusting to college life, family pressures, and mental health struggles.  They provide guest speakers, information tables, and outreach programs to help peers manage their mental health and find help when needed.

     

  • Transfer Students

    Student Life’s New Student Programs are here to support your transition to UCR and offers multiple opportunities to help you get connected to campus resources, build community, and get involved during your time on campus.

    Academic Resource Center’s Transfer Success Program is a support program for incoming and matriculated transfer students. In collaboration with campus wide partners, the program connects students to student success services to empower students in their academic, professional, and personal endeavors while assisting students in navigating the university system.

    The CHASS Transfers F1RST program is a student-led program taht offers support to transfer students with majors in the College of Humanities, Arts, and Social Sciences (CHASS).

  • Undocumented Student Resources

    Undocumented Student Programs  A great source for many more support and resource services

    Immigrants Rising-Transforming Lives Through Education

    UC Immigrant Legal Services- Free immigration legal representation for UC students and their families 

    Undocu WisdomLife lessons and advice on how to live well despite the challenges of undocumented status

Graduate Student Resources
  • Basic Needs

    UC Riverside’s Basic Needs Department is a place where students can connect with essential resources that make college life easier. If you are experiencing basic needs challenges, such as food insecurity, housing displacement/homelessness, or financial crisis, we encourage you to reach out to us for assistance.

  • Grad Success

    GradSuccess supports graduate student retention, degree completion, and post-degree career outcomes through a diverse range of programs, events, expert consultations, and peer support. As graduate students, you are the engine of a research university, and GradSuccess is your fuel. GradSuccess programs and services are also open to postdocs! 

    Contact GradSuccess: 

    • Office: University Office Building (UOB) 141
    • Tel: (951) 827-3386
    • Email: gradsuccess@ucr.edu

     

  • Insurance Information

    The University of California Board of Regents has established a requirement that all graduate students have major medical health insurance as a non-academic condition of enrollment. UCR offers a Graduate Student Health Insurance Plan (GSHIP) to meet this requirement, or it may be met by a comparable private health insurance plan.
    If you are a graduate student and would like further information regarding your graduate student health insurance, please contact the Graduate Student Association or visit its GSHIP webpage.

  • PhD Balance Online Community

    PhD Balance is a community creating space for academics to learn from shared experiences. Access resources from webinars to monthly challenges, from worksheets to guides on talking with advisers.

  • TA’s and Grad Students Supporting Other Students

    If you are concerned about a distressed student, start with The Red Folder. It shows you the best ways to respond and help.
    Use The Red Folder to see:

    • The UCR response protocol for helping a distressed student
    • A brief guide into recognizing signs of distress
    • Contact information for the Critical Student Incident Team
    • A quick guide of essential UCR and community mental health resources

    Concerned about a student and want to report it? Click here.

  • Therapy Assistance Online (TAO)

    TAO Connect, Inc. is committed to reducing mental health disparities by bringing affordable, effective, and accessible treatment to people who have had limited access in the past. Whether you’re currently working with a therapist or seeking help on your own, TAO provides personalized courses based on your specific mental health needs.

  • Undocumented Student Support

    Undocumented Student Programs  A great source for many more support and resource services

    Immigrants Rising-Transforming Lives Through Education

    UC Immigrant Legal Services- Free immigration legal representation for UC students and their families 

    Undocu WisdomLife lessons and advice on how to live well despite the challenges of undocumented status

Faculty and Staff Resources
  • Faculty and Staff in Support of Students

    When you are concerned about a distressed student, start with The Red Folder. It shows you the best ways to respond and help.

    As members of a caring community, all of us play important roles in nurturing the development of our students. This Guide for UC Faculty and Staff outlines important information about mental health and will help you examine the role you play in providing a supportive academic environment which includes assisting students who may be in distress. You can also watch this video on how to support students in distress: https://youtu.be/g09OM8vzWt4?si=SZvbbYqo5mrMqK68.

    Concerned about a student and want to report it? File a Public Care Report.


    Crisis Support Lines:

    988 Suicide & Crisis Lifeline (formerly the National Suicide and Crisis Lifeline)
    988 is a 24/7 confidential and free hotline for people thinking about suicide or experiencing a crisis.

    • Call or Text: 988
      • You can also still call 1-800-273-TALK (8255)
    • TTY: (800) 799-4TTY (4889)
    • Chat online

    Crisis Text Line
    Crisis Text Line is free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis. With over 54 million messages processed to date, we’re growing quickly, but so is the need. 

    Inland Southern California Crisis Helpline
    The Inland SoCal Crisis Helpline is the regional 24/7 crisis and suicide hotline for Inland Southern California. It is free and confidential and you may remain anonymous. Trained counselors are available to provide support and resources to best help you. Bilingual counselors are available.

    • Call (951) 686-HELP (4357)

    The Trevor Project
    A 24/7 confidential and secure resource that provides live help for LGBTQ youth with a trained specialist, by phone, text, and chat.

    Trans Lifeline 
    Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. 

    • Website: https://translifeline.org/ 
    • Phone: 877-565-8860
    • *As of January 1st, 2024, the lifeline hours of operation are Mon - Fri, 10am - 6pm (PST).

    2-1-1 
    Confidential and free service that helps people across North America find local resources they need (e.g. disaster assistance, food, housing, crisis and emergency, assault, human trafficking, jobs, reentry, and veterans).

  • Faculty/Staff Resources for Personal Well-Being

    UC Riverside is pleased to announce that it has partnered with ComPsych®, the new Faculty & Staff Assistance Program provider. ComPsych will provide GuidanceResources® services whose benefits will provide UCR faculty, staff and their household family members confidential support, resources and information for personal and work-life issues. These services are provided at no charge.

    Be sure to check out your health care insurance benefits https://hr.ucr.edu/human-resources-benefits.

    Crisis Support Lines:

    988 Suicide & Crisis Lifeline (formerly the National Suicide and Crisis Lifeline)
    24/7 Confidential and free hotline for people thinking about suicide or experiencing a crisis.

    • Call 24/7: 988 or (800) 273-TALK (8255)
    • TTY: (800) 799-4TTY (4889)
    • Chat online

    Crisis Text Line: Text HOME to 741741
    Crisis Text Line is free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis. With over 54 million messages processed to date, we’re growing quickly, but so is the need. 

    Inland Southern California Crisis Helpline: Call (951) 686-HELP (4357)
    The Inland SoCal Crisis Helpline is the regional 24/7 crisis and suicide hotline for Inland Southern California. It is free and confidential and you may remain anonymous. Trained counselors are available to provide support and resources to best help you. Bilingual counselors are available.

    Trans Lifeline : Call (877) 565-8860
    Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.
    *As of January 1st, 2024, the lifeline hours of operation are Mon - Fri, 10am - 6pm (PST).

    LGBT National Hotline: Call 1-888-843-4564
    The LGBT National Hotline provides a confidential safe space where callers of any age can speak about sexual orientation or gender identity/expression issues. This includes coming out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, suicide, and much more.

    National Hotline Hours:
    Mon - Fri: 1:00pm - 9:00pm (Pacific Time)
    Sat: 9:00am - 2:00pm (Pacific Time)


    2-1-1 
    Confidential and free service that helps people across North America find local resources they need (e.g. disaster assistance, food, housing, crisis and emergency, assault, human trafficking, jobs, reentry, and veterans).

  • Human Resources Wellness Programs

    The UCR Wellness Program focuses on promoting awareness and education, motivation for positive behavior changes, and influencing campus practices and policy to support a healthy environment.  The program was created to encourage all faculty, staff, and retirees to live healthier lifestyles and create a culture of health throughout the campus. 

     

Out-of-State/ International resources
General Mental Health Resources 
Online Mental Health Resources
  • LiveHealth Online

    LiveHealth Online is a virtual service that allows you to video-chat with board-certified medical/mental health professionals about your health/mental heath needs and receive prescriptions.

    • All you need is a smartphone, tablet, laptop or computer with a camera and internet access. 
    • Schedule online therapy appointments and psychiatric consultations.
    • LiveHealth Online is covered by UC SHIP ($0 co-pay for undergraduate and graduate students with SHIP insurance) but is also available to students who have waived UC SHIP.
    • It is a great alternative to the traditional in-office appointment when you’re away from campus, unable to access to Student Health Services (SHS) or Counseling and Psychological Services (CAPS) due to holidays/campus closures, or prefer the convenience of an online visit.
  • Lyra

    Lyra is a network of mental and emotional health care providers with access to many helpful resources and tools if you are overwhelmed by stress, depression, anxiety, lack of focus, or other issues. Use the Lyra app to connect with a Lyra counselor 24/7 in person, via video or by phone at no cost to you as part of your UC SHIP benefits. You can also access Lyra's online library of videos, articles, strategies, and meditations to support your mental health. No referral is required.

    Learn more about Lyra here!

  • Therapy Assistance Online (TAO)

    Therapy Assistance Online (TAO) is a suite of online tools that is designed to provide you with a tool kit of effective evidence-based resources to help you bounce back from those setbacks. You have completely anonymous, free access, 24/7/365. Whether you’re currently working with a therapist or seeking help on your own, TAO provides personalized courses based on your specific mental health needs.