Counseling and Psychological Services is open!
Call the CAPS front desk at 951-827-5531, option 2 for your in-person and virtual scheduling needs.
Call 951-827-5531, Option 1 to speak to a crisis counselor 24/7.
Walk-In Services
A clinician is available at Counseling and Psychological Services (CAPS), by phone or in-person, during normal office hours weekly to assist students, faculty, staff and parents/family members with an immediate crisis, brief consult or to provide basic CAPS information. You may access these services by calling (951) 827-5531, option 2 or walking into Counseling and Psychological Services on the second floor of the Student Health and Counseling Center (SHCC) next to Lot 21.
For an in-person consultation, you will be asked to complete some basic paperwork to ensure that the clinician has all relevant information to be of assistance and to help determine the need for a brief consultation or a crisis visit. Walk-in consultations/crisis appointments are not therapy sessions, but are typically, brief assessments focused on ensuring safety and often for making appropriate appointments or referrals to the community.
24-Hour Hotline
After-hours, mental health therapists are available for crisis counseling and consultation by phone at (951) 827-5531, option 1; (951) UCR-TALK; or 2-TALK from campus phones, 24 hours daily.
UC Riverside Police & Campus Safety
3500 Canyon Crest Drive
911 or 951-827-5222 (24 hours)
ucpdgeneralmail@ucr.edu
- In case of emergency or whenever you need immediate assistance, dial 9-1-1.
- File a police report about a crime that has occurred on campus.
- For faculty and staff: If a student is presenting a serious threat or imminent risk to self or others, find someone to stay with the student while phone calls are being made. Notify your supervisor or department head.
Case Management
Student Health & Counseling Center (SHCC), 2nd Floor
951-827-5000
- Identifies resources for students for housing, food, health care, and education.
- Offers guidance to faculty and staff about how to intervene with a student of concern.
- Gives assistance to faculty or staff about students in distress or distressing to others and who wish to defer to professional staff for assistance in intervention and follow up.
CARE (Campus Advocacy, Resources & Education)
HUB 377
951-827-6225
- Provides support to students impacted by sexual assault, domestic violence, and stalking.
- Services include crisis intervention, safety planning, sorting through emotions, understanding rights and options, and reaching next-step decisions.
Student Health Services
Student Health & Counseling Center (SHCC), 1st Floor
951-827-3031
- Provides treatment and support for students who may be facing medical or behavioral health challenges that would benefit from medical care, including on-campus primary care and psychiatric services, and referral to off-campus specialists, programs, and resources.
- Can provide information regarding health services available to students as well as recognize when possible health concerns need to be addressed.
- Provides a full-service pharmacy, including prescriptions and over-the-counter-medications.
Riverside Community Hospital ER
4445 Magnolia Avenue
Riverside, CA 92501
(951) 788-3200
http://riversidecommunityhospital.com
Riverside University Health System Medical Center
26520 Cactus Avenue
Moreno Valley, CA 92555
(951) 486-4000
http://www.ruhealth.org/
Parkview Community Hospital Medical Center
3865 Jackson Street
Riverside, CA 92503
(951) 688-2211
https://www.pchmc.org/
Corona Regional Medical Center
800 S. Main Street
Corona, CA 91720
(951) 737-4343
http://www.coronaregional.com
Riverside Area Rape Crisis Center
http://rarcc.org
(951) 686-RAPE or (951) 686-7273
Riverside Helpline
24 Hour Suicide/Crisis Intervention
(951) 686-HELP (951) 686-4357
https://inlandsocaluw.org/crisishelpline
24/7 Mental Health Urgent Care: Western Riverside
24/7 Mental Health Urgent Care (for Adults ages 18+)
9990 County Farm Rd, Bldg 2
Riverside, CA 92503
(951) 509-2499
https://up2riverside.org/mental-health-urgent-care-centers/
24/7 Mental Health Urgent Care: Perris
24/7 Mental Health Urgent Care (for Youth and Adults ages 13+)
85 Ramona Expressway, Suites 1-3
Perris, CA 92571
(951) 349-4195
https://up2riverside.org/mental-health-urgent-care-centers/
24/7 Mental Health Urgent Care: Palm Springs
24/7 Mental Health Urgent Care (for Youth and Adults ages 13+)
2500 N Palm Canyon Dr., Suite A1-A4
Palm Springs, CA 82262
(442) 268-7000
https://up2riverside.org/mental-health-urgent-care-centers/
988 Suicide & Crisis Lifeline (formerly the National Suicide Prevention Lifeline)
988 or (800) 273-TALK (8255)
https://988lifeline.org/
Alternatives to Domestic Violence
24-hour confidential hotline for Riverside City Area & Out of County: (951) 683-0829
24-hour confidential hotline for the remainder of Riverside County: 1 (800) 339-SAFE
https://www.alternativestodomesticviolence.org/
Crisis Text Line
24/7 text support from a trained crisis counselor.
Text HOME to 741-741 from anywhere in the US.
https://www.crisistextline.org/
Inland SoCal Crisis Helpline
24 Hour Suicide/Crisis Intervention
(951) 686-HELP or (951) 686-4357
https://inlandsocaluw.org/crisishelpline
The Trevor Project
24/7 Lifeline: 1 (866) 488-7386
https://www.thetrevorproject.org/
The Trans Lifeline
Lifeline: 1 (877) 565-8860
https://translifeline.org/
*As of January 1st, 2024, Trans Lifeline’s hotline operating hours are:
Monday through Friday: 10 AM – 6 PM (Pacific)
The Jed Foundation
American Association for Suicidology
American Foundation for Suicide Prevention
For a quick guide on supporting students in crisis consult the Red Folder.
Red Folder
If this is a life-threatening emergency, call 9-1-1 or go to your nearest hospital emergency room.