Counseling and Psychological Services is open and providing hybrid services! 

Call 951-827-5531, Option 2 to speak to our front desk for all scheduling needs. To speak to a counselor urgently through our 24/7 Crisis Phone Line, press Option 1 or call 1-877-211-3684 directly.


Urgent Services & Contacts

Walk-In Services

A clinician is available at Counseling and Psychological Services (CAPS), by phone or in-person, during normal office hours weekly to assist students, faculty, staff and parents/family members with an immediate crisis, brief consult or to provide basic CAPS information. You may access these services by calling  (951) 827-5531  or walking into Counseling and Psychological Services inside the Veitch Student Center.

For an in person consultation,  you will be asked to complete some basic paperwork to ensure that the clinician has all relevant information to be of assistance and to help determine the need for a brief consultation or a crisis visit. Walk-in consultations/crisis appointments are not therapy sessions, but are typically, brief assessments focused on ensuring safety and often for making appropriate appointments or referrals to the community. 

24-Hour Hotline

After-hours, mental health therapists are available for crisis counseling and consultation by phone at (951) 827-5531 (951) UCR-TALK or 2-TALK from campus phones), 24 hours daily.

UC Riverside Police

3500 Canyon Crest Drive
911 or 951-827-5222 (24 hours)

  • In case of emergency or whenever you need immediate assistance, dial 9-1-1.
  • File a police report about a crime that has occurred on campus.
  • For faculty and staff: If a student is presenting a serious threat or imminent risk to self or others, find someone to stay with the student while phone calls are being made. Notify your supervisor or department head.

Student Affairs Case Manager


  • Identifies resources for students for housing, food, health care, and education.
  • Offers guidance to faculty and staff about how to intervene with a student of concern.
  • Gives assistance to faculty or staff about students in distress or distressing to others and who wish to defer to professional staff for assistance in intervention and follow up.

CARE (Campus Advocacy, Resources & Education)


  • Provides support to students impacted by sexual assault, domestic violence, and stalking.
  • Services include crisis intervention, safety planning, sorting through emotions, understanding rights and options, and reaching next-step decisions. 

Assistant Vice Chancellor/Dean of Students

HUB 381

  • Serves as a resource center, advocate and problem solver for UCR students.
  • Assists faculty, staff and students with logistical challenges and clarifying expectations.
  • Provides programs, services and activities to enhance student success and campus life.

Critical Student Incident Team
  • Comprised of the multiple UCR departments including Counseling and Psychological Services, Campus Health Center and AVC/Dean of Students.
  • Provides support for students who may be a threat to themselves or others.
  • Works with students, staff and faculty to address the needs of students in distress while assuring a safe and secure campus.

Hate Bias Response Team
  • Provides support for victims of hate incidents and hate crimes.
  • Creates policies and procedures for reporting and responding to incidents.
  • Educates the campus community regarding bias-motivated incidents and crimes.
  • Develops resources for creating a safe and hate-free campus community.

Student Health Services

Veitch Student Center

  • Provides treatment and support for students who may be facing medical or behavioral health challenges that would benefit from medical care, including on-campus primary care and psychiatric services, and referral to off-campus specialists, programs, and resources.
  • Can provide information regarding health services available to students as well as recognize when possible health concerns need to be addressed.
  • Provides a full-service pharmacy, including prescriptions and over-the-counter-medications.
Riverside Community Hospital ER

4445 Magnolia Avenue
Riverside, CA 92501
(951) 788-3200

Riverside County Regional Medical Center

26520 Cactus Avenue
Moreno Valley, CA 92555
(951) 486-5650

Parkview Hospital

3865 Jackson Street
Riverside, CA 92503
(951) 688-2211

Corona Regional Medical Center

800 S. Main Street
Corona, CA 91720
(951) 736-6241

Riverside Area Rape Crisis Center
(951) 686-RAPE or (951) 686-7273

Riverside Helpline

24 Hour Suicide/Crisis Intervention
(951) 686-HELP or (951) 686-4357

National Suicide Prevention Hotline

(800) 784-2433 

Alternatives to Domestic Violence

24-hour confidential hotline: (951) 683-0829
Or 1(800) 339-SAFE

National Mental Health Association
1(800) 969-6642

National Institute of Mental Health
1(866) 615-6464

American Foundation for Suicide Prevention
1(888) 333-2377

American Association for Suicidology
1(800) 273-TALK (8255)

The Jed Foundation